Empathy Map

Empathy Map

Design Thinking Toolbox – Empathy Mapping There are a couple of different ways you can approach your customer journey map. There’s a starter approach and a more scientific approach. The way you map or the way it looks doesn’t matter because the important part is...
How to create a profitable income in business

How to create a profitable income in business

Can a tube of toothpaste honestly help create a more profitable business? When you brushed your teeth this morning, did it make you think about your business’s income and profitability? I can see you sitting there, shaking your head saying, ‘Ummm no Lisa –...
What does triple threat skills mean in business?

What does triple threat skills mean in business?

To become the Master in your field, first you must master the triple threat. Sounds deep, doesn’t it? A bit Yoda like maybe. But no, I haven’t turned into a little green character who’s even cuter now he’s in baby form… I’m still the same Lisa, the Creative Designer,...